Your satisfaction and your baby’s comfort are our top priorities at BabyIncome.

Returns Eligibility

We accept returns under the following conditions:

• The item must be unused, unworn, and in its original packaging

• The return request must be made within 14 days of delivery

• Proof of purchase is required

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on:

• Items marked as final sale

• Personal care or hygiene-related baby products once opened

Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to your original payment method within 5–7 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund at no additional cost.

Return Shipping

• Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.